SEVA Inspection Policy
SANMARG Engineering Validation and Assessment (SEVA) Private Limited is committed to provide highest quality services to our customers – those that conform to valid and mutually agreed upon requirements – so that we go on to achieve maximum customer satisfaction.
We shall:
- Ensure customer satisfaction through timely delivery, continuous enhancement in Quality and adoption of best practices.
- Optimize utilization of resources to ensure continual improvement of quality management system and customer satisfaction.
- Continually measure the efficiency of our processes by setting and reviewing the objectives, targets and programmes periodically leading to continual improvement.
- Make SEVA as compatible as possible, in terms of capabilities and services, with market needs, both for the present and the future.
- Treat all activities of SEVA as a process, and / or combination of several sub-processes, and manage the same through application of Quality Management System approach and Quality Improvement techniques.
- Comply with all applicable codes/standards, rules and regulations related to Quality
- Train our people in the principles and methods of quality improvement and operational/ generic skills to enable them to identify and eliminate problems to improve their service quality and add value to customer’s interest.
- To provide fast, transparent and timely services of Third party Inspections to our clients with integrity and ethics with impartiality adopting latest technologies, Standards and Regulations with competent personnel and inspection services performed in a consistent manner